Heb.com/survey – The H-E-B Customer Satisfaction Survey is a feedback program designed to help H-E-B improve its services by gathering insights from its customers. As a participant in the survey, you not only contribute to improving your shopping experience but also stand a chance to win prizes such as H-E-B gift cards. Here’s an in-depth look at the survey, the prizes offered, and how you can participate.
Overview of H-E-B:
H-E-B, a major grocery chain headquartered in San Antonio, Texas, was founded in 1905 and operates over 340 locations across Texas and Mexico. Known for its customer-centric approach, the name H-E-B stands for “Here Everything’s Better,” which reflects the company’s commitment to quality and customer satisfaction.
Prizes and Sweepstakes:
H-E-B offers several incentives for customers who participate in the survey. Depending on the sweepstakes entry period, you can win:
1. Monthly Prizes:
- 60 prizes of $500 gift cards.
- Other sources suggest that $100 gift cards are frequently given out to multiple winners each month.
2. Quarterly Prizes:
- 20 prizes worth $1,000 each are awarded every quarter.
Participants in the survey are automatically entered into these sweepstakes, giving them a chance to win either monthly or quarterly rewards. However, it’s important to note that the gift cards cannot be exchanged for cash or transferred to another person.
Eligibility Requirements:
To participate in the survey and be eligible for the sweepstakes, you must meet the following criteria:
- Residency: You must be a legal resident of the United States.
- Age: Participants must be at least 18 years old.
- Receipt: A valid H-E-B receipt with a Certificate Code is necessary for entry.
- Language Proficiency: The survey is available in English and Spanish, so proficiency in one of these languages is required.
- Employee Exclusion: Employees of H-E-B, along with their immediate family members, partners, vendors, and associates, are not eligible to participate.
Additionally, the sweepstakes rules mention that participation is void if prohibited by law in your state.
How to Participate:
H-E-B makes it easy to take part in the survey through several methods:
1. Online Method:
- Visit www.heb.com/survey from your computer, tablet, or mobile device.
- Enter the Certificate Code from your receipt.
- Select your preferred language and complete the survey by answering the questions honestly.
- Provide your personal information at the end of the survey to enter the sweepstakes.
2. Telephone Method:
- You can complete the survey over the phone by calling the number provided on your receipt. Follow the prompts to answer the survey questions.
3. Mail-in Method:
- For those without a receipt, H-E-B offers a mail-in option. Simply handwrite your personal information (full name, address, phone number, and email address) along with the phrase, “Please enroll me as a participant in the H-E-B Customer Satisfaction Survey Sweepstakes,” and mail it to:HEB Customer Satisfaction Mail-In Sweepstakes Entry
c/o EMPATHICA INC.
511 Avenue of the Americas, #40
New York, NY 10011.
Survey Rules and Guidelines:
Participants should be aware of several important guidelines:
- Each receipt is valid for one survey entry only.
- Honest and unbiased feedback is expected when answering the questions.
- Completing the survey will not result in immediate monetary compensation.
- Winners are selected at random, and only one gift card can be won per person.
Why H-E-B Conducts Surveys:
H-E-B values customer feedback as it allows the company to improve its products, services, and overall customer experience. Surveys bridge the gap between the retailer and its customers, ensuring that the company stays aligned with customer expectations and can make informed decisions based on the feedback received.
When you clinch another AL West. Let’s go @astros! #gostros #astros #houstonastros pic.twitter.com/33ulkgAaHQ
— H-E-B (@HEB) September 25, 2024
As we work through the impacts of Hurricane Beryl, we’ll be keeping this H-E-B newsroom page updated with store closures, openings and more: https://t.co/ryprrCVD7U
— H-E-B (@HEB) July 8, 2024
An exceptional feast interrupted by an unforgivable crime. The Right to Eat, coming soon to your screen. Presented by H-E-B. @astros @MLBPA pic.twitter.com/bmHnXqrJJf
— H-E-B (@HEB) April 1, 2024
When it comes to H-E-B and the @astros, the answer is always yes. #GoStros #heb @ABREG_1 @Jpena221 @MLBPA pic.twitter.com/GqNVyt5LMD
— H-E-B (@HEB) March 28, 2024
Proud to be a part of preserving this Austin tradition! https://t.co/Dyk77uHayN
— H-E-B (@HEB) February 16, 2024
It’s not you, it’s H-E-B 😉. Here, every aisle is a chance to fall in love. pic.twitter.com/RzFEDQkV14
— H-E-B (@HEB) February 12, 2024
— H-E-B (@HEB) February 7, 2024
It’s been fun, @HoustonTexans. Thanks for a great season! pic.twitter.com/dsM6alstmT
— H-E-B (@HEB) January 21, 2024
Way to go @HoustonTexans! Football really is better in Texas 🤠. Wildcard ✅ pic.twitter.com/GZ1MqFfIHU
— H-E-B (@HEB) January 14, 2024
H-E-B x @spurs commercials are back! 📷 #GoSpursGo pic.twitter.com/gGD15GtGaV
— H-E-B (@HEB) December 13, 2023
Packing up for game 3 of the Texas showdown in Dallas! ⚾️ pic.twitter.com/zZ7Fct6h0i
— H-E-B (@HEB) October 18, 2023
POV: your friend is opening a bag of chips during a big play. pic.twitter.com/DgDFhxIoiP
— H-E-B (@HEB) October 16, 2023
The @astros are headed to the ALCS! #Ready2Reign pic.twitter.com/lzUpDZzbPT
— H-E-B (@HEB) October 12, 2023
Google Map:
Conclusion
By participating in the H-E-B Customer Satisfaction Survey, you not only help the company enhance its offerings but also get a chance to win exciting prizes like gift cards worth up to $1,000. Whether you choose to participate online, via phone, or by mail, the process is straightforward and rewards your time and input. Remember to check the specific sweepstakes entry periods for the most up-to-date prize information and always review the official rules before participating.