Saverslistens: Savers (also known as Value Village or Unique Thrift in some areas) is a prominent thrift retailer across the United States, Canada, and Australia. Through the SaversListens Survey, customer feedback is gathered to improve store operations, product selections, and staff performance. As a thank you, participants receive a $2 off coupon valid on a minimum $5 purchase during their next visit.
Why Savers Conducts the SaversListens Survey
The survey helps Savers understand customer satisfaction in areas such as store cleanliness, item quality, staff behavior, and checkout efficiency. Constructive feedback contributes to:
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Better store layout and cleanliness
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Improved customer service and inventory
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Employee recognition for outstanding staff
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Community-informed service updates
Participants also gain value through a feedback incentive—enhancing loyalty and encouraging repeat visits.
SaversListens Eligibility & Rules
To participate, you must meet the following requirements:
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Be at least 18 years old and a legal resident of the United States (including D.C. and Puerto Rico).
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Have a valid receipt from a recent Savers purchase or donation outing with a survey invitation code.
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Complete the survey within 7 days of the transaction.
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Only one entry per receipt per household per month.
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Participants must redeem the coupon within 90 days—it’s non-transferable and cannot be used for new merchandise or gift cards.
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Savers employees, affiliates, and their families are not eligible.
Before You Start: Essential Requirements
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Store receipt (purchase or donation) containing:
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A 19-digit customer code (or 4-digit donor code)
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Visit date and time
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Device with internet access (desktop, tablet, or phone)
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Basic understanding of English or Spanish
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About 5 to 10 minutes of your time
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Valid email address, phone, and age/gender info (for classification in survey)
How to Take the SaversListens Survey
- Visit the Official Survey Page
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Go to www.SaversListens.com. The site will prompt you to choose between a purchase or donor receipt.
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- Choose Your Receipt Type
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Depending on your interaction, select “Purchase/Exchange receipt” or “Donor Invitation Card” (if you donated items instead of shopping).
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- Enter Your Code
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For shoppers: input the 19-digit code from your receipt.
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For donors: enter the 4-digit donor code, date, and time.
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- Choose Language
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Select English or Spanish based on preference.
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- Answer Survey Questions
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Rate your experience on store condition, cleanliness, staff friendliness, and product availability. Typical survey time is 5 to 10 minutes.
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- Provide Demographic Details
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Share gender, age range, annual household income, and zip/postal code—used for classification, not linked to your personal identity.
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- Submit and Get Coupon
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On completion, you receive a $2 off coupon code, valid on a $5 spend or more at Savers. Write the code on your receipt.
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Reward Redemption and Conditions for SaversListens
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Coupon must be redeemed within 90 days from issuance.
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You must bring the original receipt and coupon code to redeem in-store.
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Valid only at the same Savers location or chain (not applicable for new merchandise or gift certificates).
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Non-transferable and cannot be exchanged for cash.
Mail-In Entry Option (No Purchase Required)
If you didn’t receive a receipt or prefer not to purchase:
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Handwrite your name, address, phone number, email, and date of birth on a plain 3″×5″ card.
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Mail it to the address specified in the official sweepstakes rules on the survey site.
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One mail-in entry per person per household per survey period is allowed.
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You’ll be included in any sweepstakes drawings or entered to receive similar rewards.
Why Your Feedback Matters in SaversListens
Though the coupon is small, your input helps the chain in the following ways:
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Identify store-specific issues like cleanliness or product shortages
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Recognize employees providing exceptional service
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Encourage improvements to layout, operations, and customer handling
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Savers has systems to review feedback and implement changes based on trends
Even short comments or ratings help shape shopper experience at community thrift locations.
Striking Tips to Enhance Participation
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Complete the survey promptly, within the 7-day receipt validity window
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Enter the receipt code and visit timestamp exactly—errors can block entry
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Use the optional comment section to briefly highlight staff, suggestions, or concerns
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Ensure contact info is correct if participating in draw to receive notifications
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Keep your coupon code and receipt safely until redemption
Common Issues & Troubleshooting in SaversListens
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Invalid code error: May mean expiration or duplicate code usage—check for typos
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Site not loading: Clear browser cache, switch browsers or devices
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No coupon displayed: Confirm all questions (and demographic section) were answered
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Coupon won’t scan: If digital, write the code legibly on your receipt and present in person
If persistent issues occur, reach out to Savers customer service through their official website’s contact section.
FAQs
- Do I need to shop at Savers to take the survey?
Yes, a purchase or donation receipt is required to complete the survey, but you can still enter via mail-in.
- Can I take the survey more than once?
One survey per receipt per household per month. Multiple receipts allow multiple entries.
- Can I redeem my coupon for cash?
No. It’s a discount coupon only valid on purchases at Savers.
- Is my feedback anonymous?
Yes. Demographic data isn’t tied to your identity unless you opt into sweepstakes notifications.
- What’s the expiration on the coupon?
Typically 90 days—you must redeem it within that time or it becomes void.
Conclusion
The SaversListens Survey is a quick, easy way to provide feedback about your thrift store experience and receive a small reward in return. Your input helps Savers improve and better serve local shoppers. Remember to:
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Keep your receipt (purchase or donation).
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Visit www.SaversListens.com within 7 days.
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Enter your code and complete the survey.
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Write down your coupon code and redeem within 90 days.
Your honest opinions not only support store improvements, they also earn you real savings. Next time you shop or donate, take a few minutes for the survey—you’ll be glad you did.